Operator Onboarding Checklist / Questionnaire

This form must be completed before regular kitchen, commissary, refrigeration, storage, key, code, or facility access begins.

Completion of this form does not automatically approve access. The Q may approve, deny, delay, limit, or condition access based on the information provided, health department requirements, insurance status, scheduling availability, storage needs, and protection of The Q facility.

1. Operator / Business Information

Date: ______________________________________

Primary Operator Name: ______________________________________

Additional Operator Name, if any: ______________________________________

Business Name / DBA: ______________________________________

Food Truck / Mobile Unit Name: ______________________________________

Phone: ______________________________________

Email: ______________________________________

Mailing Address:

Emergency Contact Name and Phone:

2. Business Structure and Ownership

Who owns the food business?
Who will be legally responsible for the business?
Is the business operated as:☐ Sole proprietorship
☐ Partnership
☐ LLC
☐ Corporation
☐ Not sure yet
☐ Other: ______________________________________
Please list all persons who may work at The Q under this arrangement:
Operator understands that only persons approved by The Q may enter or work in the facility.Operator initials: ___________

3. Food Truck / Mobile Unit Information

Where will the food truck or mobile food unit normally operate?
Is the location fixed or rotating?☐ Fixed location
☐ Rotating locations
☐ Both
If fixed, please provide the address or general location:
What county or counties will the food truck operate in?
Will this agreement cover only one food truck/mobile unit?☐ Yes
☐ NoIf no, explain:
Operator understands that this agreement does not cover additional trucks, additional businesses, additional menus, or additional locations unless approved by The Q in writing.Operator initials: ___________

4. Health Department Status

Have you contacted the county health department about your food truck operation?☐ Yes
☐ No
☐ Not sure
Which county health department?
Are you currently permitted by the health department?☐ Yes
☐ No
☐ In process
☐ Not sure
Have you submitted a mobile food unit plan, application, or plan of operations?☐ Yes
☐ No
☐ In process
☐ Not sure
Do you need The Q to sign a commissary verification, consent form, or similar health department document?☐ Yes
☐ No
☐ Not sure
Please provide copies of any available health department documents:☐ Permit
☐ Inspection report
☐ Mobile food unit application
☐ Plan of operations
☐ Commissary form
☐ Written communication from health department
☐ Other: ______________________________________
☐ Not yet available
Operator understands that regular kitchen or commissary use may not begin until health department documentation acceptable to The Q has been provided and reviewed.Operator initials: ___________

5. Menu and Food Preparation

Please briefly describe your menu:
What food items will be prepared at The Q?
What food items will be cooked, finished, held, or served on the truck?
Will you handle or store raw meat, poultry, seafood, or eggs at The Q?☐ Yes
☐ NoIf yes, describe:
Will you prepare or store cooked meats, sauces, gravies, dairy products, desserts, rice, beans, pasta, soups, or other temperature-sensitive foods?☐ Yes
☐ NoIf yes, describe:
Do any menu items require cooling, reheating, hot holding, cold holding, freezing, thawing, or special handling?☐ Yes
☐ NoIf yes, describe:
Will any food be prepared at home or at any location other than The Q or the approved food truck?☐ Yes
☐ NoIf yes, describe:
Operator understands that The Q must approve the general menu, food preparation plan, storage plan, and commissary use before regular access begins.Operator initials: ___________

6. Expected Kitchen Use

How many days per week do you expect to use The Q?
What days and times do you expect to need kitchen access?
Approximately how many hours per visit?
Will you need access early morning, late evening, overnight, or outside normal daytime hours?☐ Yes
☐ NoIf yes, describe:
How many people will normally work with you during each visit?
Do you expect to use all 80 hours per month?☐ Yes
☐ No
☐ Not sure
Operator understands that kitchen time must be scheduled in advance and that unused hours do not roll over unless agreed to in writing.Operator initials: ___________

7. Equipment and Areas Requested

Please check the equipment or areas you expect to use.

☐ Prep tables
☐ Three-compartment sink
☐ Hand sink
☐ Mop sink
☐ Oven
☐ Stove / cookline
☐ Standard kitchen utensils or smallwares, if approved
☐ Refrigerated storage
☐ Freezer storage
☐ Dry storage
☐ Dishwashing / utensil washing
☐ Food packaging area
☐ Waste disposal
☐ Water fill for truck
☐ Gray-water disposal
☐ Other: ______________________________________

Not included unless separately agreed to in writing:

☐ Smoker
☐ Smoker room
☐ Chargrill
☐ Specialty equipment
☐ Exclusive use of the facility
☐ Use by additional businesses or mobile units

Operator understands that equipment and space use must be approved by The Q.

Operator initials: ___________

8. Refrigerated, Freezer, and Dry Storage

Will you need to leave food, ingredients, or products at The Q between visits?☐ Yes
☐ No
What refrigerated items do you expect to store?
What frozen items do you expect to store?
What dry goods, packaging, or supplies do you expect to store?
Approximate refrigerated storage needed:☐ Small bin or shelf
☐ Several bins or shelves
☐ Large volume
☐ Not sure yet
☐ None
Approximate freezer storage needed:☐ Small bin or shelf
☐ Several bins or shelves
☐ Large volume
☐ Not sure yet
☐ None
Approximate dry storage needed:☐ Small shelf
☐ Several shelves
☐ Large volume
☐ Not sure yet
☐ None
Operator understands that all stored items must be sealed, labeled, dated, and placed only in space approved by The Q.Operator initials: ___________
Operator understands that The Q may discard unlabeled, undated, expired, unsafe, improperly stored, abandoned, excessive, or unapproved items.Operator initials: ___________

9. Commissary Support Needed

Please check any commissary support you expect to need.

☐ Fresh-water fill
☐ Gray-water disposal
☐ Reasonable trash disposal
☐ Hand sink use for servicing
☐ Mop sink use for servicing
☐ Dishwashing / utensil washing
☐ Refrigerated storage
☐ Freezer storage
☐ Dry storage
☐ Food boarding / loading
☐ Cleaning or servicing mobile unit
☐ Other: ______________________________________

How often do you expect to need commissary servicing?
Will commissary servicing normally occur during your scheduled kitchen time?☐ Yes
☐ No
☐ Not sure
Operator understands that commissary support is limited to the approved food truck, approved menu, approved servicing activities, and approved plan of operations.Operator initials: ___________

10. Insurance

Do you currently have business liability insurance?☐ Yes
☐ No
☐ In process
Insurance company:
Policy number, if available:
Coverage amount, if known:
Does the policy include food products / completed operations coverage?☐ Yes
☐ No
☐ Not sure
Can The Q be named as an additional insured if requested?☐ Yes
☐ No
☐ Not sure
Please provide proof of insurance.☐ Provided
☐ Not yet provided
☐ In process
Operator understands that regular kitchen or commissary access may not begin until proof of insurance acceptable to The Q has been provided.Operator initials: ___________

11. Food Safety Training

Do you or anyone working with you have food safety training or certification?☐ Yes
☐ No
If yes, identify the person and type of training/certification:
Please provide copies of any food safety certificates.☐ Provided
☐ Not yet provided
☐ Not applicable

12. Access, Keys, Codes, and Security

Operator understands and agrees:

☐ Keys, codes, alarm information, or access credentials may not be shared with anyone.
☐ Only approved persons may enter or work in The Q.
☐ Operator is responsible for anyone entering through Operator’s access.
☐ Doors must be locked as instructed.
☐ Equipment must be turned off as instructed.
☐ Lights, water, refrigeration doors, and other facility items must be handled responsibly.
☐ Any damage, accident, equipment issue, spill, security concern, or health/safety issue must be reported promptly to The Q.

Operator initials: ___________

13. Shared Facility Rules

Operator understands and agrees:

☐ The Q is a shared-use commercial kitchen and commissary.
☐ Scheduled kitchen time does not give Operator exclusive use of the building.
☐ Other approved users, owners, staff, inspectors, maintenance workers, repair persons, or authorized persons may be present.
☐ Operator may only use approved areas and approved equipment.
☐ Operator must clean and reset all used areas before leaving.
☐ Operator may not interfere with other approved users.
☐ Operator may not store items outside approved storage areas.
☐ Operator may not bring pets, children, visitors, or unauthorized persons into the facility without approval.
☐ The Q may suspend or terminate access for nonpayment, unsafe use, rule violations, insurance issues, health department concerns, improper storage, failure to clean, or misuse of the facility.

Operator initials: ___________

14. Cleaning and Reset Expectations

Operator understands that after each use, Operator must clean and reset all areas used, including as applicable:

☐ Prep tables and counters
☐ Sinks
☐ Floors
☐ Utensils and smallwares
☐ Equipment used
☐ Refrigeration handles and touch points
☐ Trash and waste areas
☐ Restroom or shared areas, if used
☐ Loading/unloading areas
☐ Any spills or messes caused by Operator

Operator initials: ___________

15. Required Before Regular Access Begins

Before regular kitchen or commissary access is approved, The Q requires:

☐ Signed Commercial Kitchen Use Agreement
☐ $500 deposit paid
☐ First monthly fee paid
☐ Completed onboarding questionnaire
☐ Kitchen walk-through / orientation completed
☐ Schedule approved
☐ Refrigerated / freezer / dry storage approved
☐ Commissary support plan approved
☐ Health department status reviewed and accepted by The Q
☐ Insurance reviewed and accepted by The Q
☐ Approved persons identified
☐ Key / code / access arrangement approved

16. Notes / Special Conditions

To be completed by The Q if needed:

17. Acknowledgment

I understand that completing this questionnaire does not by itself give me permission to use The Q. Regular access begins only after The Q approves my onboarding, schedule, storage needs, commissary use, insurance, health department documentation, and required access arrangements.

I understand that I am responsible for my business, food products, employees, helpers, guests, permits, insurance, cleaning, storage, and compliance with applicable rules.

Operator Signature: _______________________________________

Printed Name: ___________________________________________

Date: _______________________

Additional Operator Signature, if applicable: ______________________________

Printed Name: ___________________________________________

Date: _______________________

The Q Representative: ____________________________________

Date: _______________________